Privacy Policy



TZEN Corporation/ATELIER MATCHA (hereinafter referred to as the "Company") establishes the privacy policy (hereinafter referred to as the "Policy") regarding the handling of user personal information in the services provided on this website (hereinafter referred to as the "Service") as follows:

 

1.1Article (Personal Information)

"Personal Information" refers to "personal information" as used in the Personal Information Protection Act, and refers to information about a surviving individual, which can identify a specific individual by using the name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as information that can identify a specific individual (personal identification information) that can identify a specific individual from the information alone, such as the name, date of birth, address, telephone number, contact information, and data regarding appearance, fingerprints, voiceprints, and insurer number of a health insurance card.

 

1.2Article (How to collect personal information)

When users register for use, we may ask for personal information such as their name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number. In addition, transaction records and payment information, including user personal information made between users and partners, may be collected from our partners (including information providers, advertisers, advertising destinations, etc.), etc.).

 

1.3Article (Purpose of collecting and using personal information)

The purposes for which we collect and use personal information are as follows:

  1. To provide and operate our services
  2. To respond to user inquiries (including identity verification)
  3. To send you an email with information about new features, updates, campaigns, etc. for the services you are using, as well as other services provided by our company.
  4. For the maintenance, important notices, etc., contact us as necessary.
  5. To identify users who violate the Terms of Use or who are attempting to use the Services for fraudulent or unfair purposes and refuse to use them.
  6. To allow users to view, change, delete their registered information, and view their usage status.
  7. To charge users for paid services
  8. Purposes associated with the above purpose of use

 

1.4Article (Change of purpose of use)

  1. The Company shall change the purpose of using personal information only if the purpose of use is reasonably recognized as being related to the previous change.
  2. If the purpose of use is changed, the user will be notified or made public on this website of the changed purpose using the method specified by the Company.

 

1.5Article (Provided by third parties for personal information)

  1. Except as follows, the Company will not provide personal information to third parties without obtaining the user's consent in advance. However, this does not apply to cases where this is permitted by the Personal Information Protection Act or other laws.
    1. When it is necessary to protect a person's life, body or property, and it is difficult to obtain consent from the person
    2. When it is particularly necessary to improve public health or promote healthy development of children, and it is difficult to obtain the consent of the individual.
    3. When it is necessary for a national institution or local government or a person entrusted with it to cooperate in carrying out the affairs stipulated by law, and there is a risk that obtaining the consent of the person in question will interfere with the performance of the affairs.
    4. When the following matters are announced or published in advance, and when the Company notifies the Company with the Personal Information Protection Committee
      1. The purpose of use includes provision to a third party
      2. Items of data provided to third parties
      3. Means or methods of providing to third parties
      4. Subsidizing personal information to third parties at the request of the individual
      5. How to accept the request of the person
    5. Notwithstanding the provisions of the preceding paragraph, in the cases listed below, the recipient of the information provided shall not be a third party.
      1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
      2. When personal information is provided in connection with the succession of a business due to a merger or other reason
      3. When personal information is used jointly with a specific person, the information is notified in advance to the individual or the individual is easily known to the individual about the items of personal information that will be used jointly, the scope of the person who will be used jointly, the purpose of use of the person who will be used, and the name or name of the person responsible for the management of the personal information.

 

1.6Article (Disclosure of personal information)

  1. When the company requests that the company disclose personal information, it will disclose it to the company without delay. However, if any of the following applies to disclosure, we may not disclose all or part of it, and if we make a decision not to disclose it, we will notify you of this without delay. In addition, when disclosing personal information, a fee of 1,000 yen will be charged per item.
    1. If there is a risk of harming the life, body, property or other rights and interests of the person or a third party
    2. If there is a risk that this may significantly interfere with the proper implementation of our business
    3. Other cases of violation of laws and regulations
  2. Notwithstanding the provisions of the previous paragraph, as a general rule, information other than personal information such as history information and characteristic information will not be disclosed.

 

1.7Article (Correction and deletion of personal information)

  1. If the personal information held by the Company is incorrect, the user may request that the Company correct, add or delete the personal information (hereinafter referred to as "correction, etc.") from the Company through the procedures set out by the Company.
  2. If the Company determines that it is necessary to respond to the request from the User after receiving the request in the preceding paragraph, it shall correct the personal information without delay.
  3. If the Company makes corrections, etc. in accordance with the provisions of the preceding paragraph, or when it decides not to make corrections, etc., it will notify the user of this without delay.

 

1.8Article (Suspension of use of personal information, etc.)

  1. If the Company requests that the personal information be suspended or erased (hereinafter referred to as "suspension of use, etc.") be for the reasons that it is being handled beyond the scope of its purpose of use or because it was obtained by fraudulent means, the Company will conduct necessary investigations without delay.
  2. If it is determined that it is necessary to comply with the request based on the results of the investigation in the previous paragraph, the personal information will be suspended without delay.
  3. If the Company suspends use, etc., is pursuant to the provisions of the preceding paragraph, or when it decides not to suspend use, etc., it will notify the user without delay.
  4. Notwithstanding the previous two clauses, if there is a large amount of money to suspend the use, etc., or if it is difficult to suspend the use, etc., and if you can take measures that are necessary to protect the rights and interests of the users, this alternative will be taken.

 

1.9Article (Changes to privacy policy)

  1. The contents of this policy may be changed without notice to the user, except for laws and regulations and other matters stipulated otherwise in this policy.
  2. Except as otherwise specified by the Company, the revised privacy policy shall take effect from the time it is posted on this website.

 

1.10Article (Inquiry counter)

For inquiries regarding this policy, please contact the following counter.

Address: 1-1-1-1-1-1209 Osaki, Shinagawa-ku, Tokyo 141-0032
Company name: TZEN Co., Ltd. ATELIER MATCHA
Email address: ateliermatchatokyo@gmail.com